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Industry

Education

Company Size

1,000+

Type of Move

Medical/Lab Relocation

The Challenge

With the University of the District of Columbia’s medical lab relocation coming up, the move company they originally partnered with didn’t seem experienced enough to safely move their special equipment. As a current working and student-training medical lab, especially for covid specific patients, the upmost experts were needed to perform their relocation.  With feelings of unease, one of their other vendors recommended Office Movers Express as the more appropriate choice. Specialty items including infant incubators, digital microscopes with cameras, fume hoods, ventilators, mannequins, subzero freezers, lab glassware, hospital beds and other associated items. All this equipment was not only expensive but highly fragile and some hazardous requiring great care during transport.

 

The Solution 

With decades of experience in moving lab equipment and chemicals, OMX performed a site visit to survey their needs. Having moved a similar lab at Howard University, the lab director and head doctor confidently backed OMX for the job. OMX got to work and packed all items and equipment with antistatic bubble wrap and transported in an air-ride truck to ensure little to no movement of the items during transport. There was a specialty trained crew who only handled the chemicals, packed them individually in non-flammable materials with security seals and transported them separately. The movers were masked, gloved, and wore protective clothing during the whole process to ensure their safety. They even created a dedicated path in and out of the building to prevent run-ins or cross contamination within the building. In addition to the lab move, OMX was also responsible for relocating 30 workstations and disassembled 18 hospital beds to move to an additional location.

 

Results

UDC expressed their gratitude to OMX saying they brought the expertise and peace of mind to an otherwise unusually complicated move. The OMX project manager was an incredible support to their team and provided thorough communication from initial site visit to the end of their move. Nothing was damaged during the whole process, and they plan to use OMX again being pleased with the customer service and detailed proposal.

 

 

 


Customer Reviews

Office Movers Express

Customer Reviews

Jailyn D. January 2023

Smith Dawson & Andrews
"The team you sent did an excellent job! I can't sing their praises enough. They were kind, professional and super efficient. We will definitely be using your services again!"

Connie C. January 2023

Federal Title & Escrow Company
"I'd like to take this opportunity to commend your team. They were very professional and responsive, and I was duly impressed. Whenever we asked them to prioritize or adapt something, they would so right away. It was a lot of moving parts and they juggled them quite effectively. As someone who's spent more than a decade in customer service, I recognize good people when I see them!"

Myrna Y. November 2022

NCRP
"I was very impressed with our walkthrough experience with Tim and was sold on using OMX. Our move went great without any issues at all!"

Joseph I. October 2022

ICR, Rudiger & Green
"The OMX team was absolutely professional. They took great care to make sure everything was moved quickly and without damage. I cannot compliment them highly enough!"

Melinda W. October 2022

Blue Origin
"I can highly recommend the team at Office Movers Express! They did a great job. They were careful and courteous, asking where we needed things placed and moving things around to ensure we were happy. It was a great crew!"

Lori S. September 2022

MSA Interiors LLC
"I wanted to let you know how much I appreciate the OMX crew. They are always on time, dressed professionally and do whatever it takes to get the job done. An absolute joy to work with."

Trinna S. September 2022

Stinson LLP
"Mary Anne and the OMX team's customer service are top notch! They were very professional and courteous. I'll be reaching out on our next move."

Kristen E. September 2022

Property Management Account Services
"Tim and his team went above and beyond to help move furniture and assist with office layout configurations when we ran into the unexpected. It was a super long day and OMX was very professional and helpful."

Diana H. August 2022

Freedom Home Care
"Thank you for taking care of our relocation. It was the best moving experience I've ever had. Hakeem and the team did a great job."

Ashley V. August 2022

Valneva
"The movers were fast, nice and professional. OMX is super customer oriented and the communication is great."
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