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Industry

Education

Company Size

1,000+

Type of Move

Medical/Lab Relocation

The Challenge

With the University of the District of Columbia’s medical lab relocation coming up, the move company they originally partnered with didn’t seem experienced enough to safely move their special equipment. As a current working and student-training medical lab, especially for covid specific patients, the upmost experts were needed to perform their relocation.  With feelings of unease, one of their other vendors recommended Office Movers Express as the more appropriate choice. Specialty items including infant incubators, digital microscopes with cameras, fume hoods, ventilators, mannequins, subzero freezers, lab glassware, hospital beds and other associated items. All this equipment was not only expensive but highly fragile and some hazardous requiring great care during transport.

 

The Solution 

With decades of experience in moving lab equipment and chemicals, OMX performed a site visit to survey their needs. Having moved a similar lab at Howard University, the lab director and head doctor confidently backed OMX for the job. OMX got to work and packed all items and equipment with antistatic bubble wrap and transported in an air-ride truck to ensure little to no movement of the items during transport. There was a specialty trained crew who only handled the chemicals, packed them individually in non-flammable materials with security seals and transported them separately. The movers were masked, gloved, and wore protective clothing during the whole process to ensure their safety. They even created a dedicated path in and out of the building to prevent run-ins or cross contamination within the building. In addition to the lab move, OMX was also responsible for relocating 30 workstations and disassembled 18 hospital beds to move to an additional location.

 

Results

UDC expressed their gratitude to OMX saying they brought the expertise and peace of mind to an otherwise unusually complicated move. The OMX project manager was an incredible support to their team and provided thorough communication from initial site visit to the end of their move. Nothing was damaged during the whole process, and they plan to use OMX again being pleased with the customer service and detailed proposal.

 

 

 

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Customer Reviews

Office Movers Express

Customer Reviews

Kay K. December 2021

Barbara Bush Foundation
"I wanted to thank you for sending a great group of men to move us – they were wonderful!"

George B. December 2021

Mintzer Sarowitz Zeris Ledva & Meyers
"I wanted to compliment the crew that you sent to handle our move. The project manager, supervisor and the entire crew did a great job. They were all a pleasure to work with. The team leads kept us informed during the entire process. Every single member of the crew was very respectful, courteous and polite throughout the move. The group worked extremely well with each other and us to address the few curveballs that the space threw at us as far as getting things to fit in some tight areas. Requests to move certain items after they had already been set in place were happily accommodated without any reluctance. The entire crew should be commended."

Mary H. December 2021

American College Health Association
"I can’t say enough about how wonderful the team from OMX was to work with. Every single person involved in the move was helpful, professional, kind, and patient – even when I didn’t have answers to questions that I should have. There were many times throughout our three days together that frustration could have taken over, but the OMX team was always calm and willing to troubleshoot a solution to an unexpected challenge. This is our second move with OMX and I wouldn’t want to do another move without them. A big thank you to your wonderful crew – they’re the best!"

Michael B. November 2021

Law Offices of Brown & Brown
"Everything went great. My coworkers and I were very impressed with the speed, efficiency, and care that was shown by the OMX moving crew."

Midhat P. September 2021

District Capital Partners
"Our move yesterday was great! I don’t think many people can say that about a move but the guys were efficient, communicative, polite, and all around awesome. I really appreciate you making this a smooth process."

Jonathan A. September 2021

Orrick
"Thank you very much for the great service your team provided. We were changing plans and re-thinking things and your team helped us find solutions. Looking forward to working with you again!"

Tom K. September 2021

Visit Alexandria
"I wanted to let you know what a great job your crew did yesterday. Just really warm, helpful and efficient. The move went smoothly on both ends and they even added an extra stop for us when requested, and helped our CEO rearrange her office to accommodate a piece of furniture that initially seemed not to fit. Just a great experience all around. I will definitely recommend OMX to others. Well done and thanks!"

George H. September 2021

Mission Square Retirement
"I want to send a special thank you to the entire OMX team. I truly value all of your hard work and excellent customer service! You guys are always willing to go above and beyond. I look forward to having your team back onsite very soon."

Jennifer A. September 2021

Hogan Lovells
"I’ve managed countless moves for Hogan Lovells and this was one of the smoothest moves, if not the smoothest move I have ever been involved with. Trust was the most important factor for choosing OMX. There were a lot of moving parts to our move (things to dispose of, other things to be donated) and OMX handled all of this accurately and easily."

David M. August 2021

US Dept. of Homeland Security
"I have to say your OMX team was unbelievable. They were professional, responsive, hard-working, and above all, they were the best. All of my personnel were grateful for your team’s work. I would highly recommend your company to any agency that has to move. Thank you again."
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