Company Size

10k +

Type of Move

Internal Relocation
Disposal & Recycling

The Project

Department Of Veterans Affairs (VA) office in Huntington, West Virginia was preparing for significant renovation of their three-story building, 102k square foot space. Their project included renovating their security lobby, staff offices, the veteran areas on the first floor, the entire second floor, the training room, director’s suite, and IT department on the third floor. The contractor hired to do this work, Johnson, Mirmiran & Thompson, called on OMX based on their previous experiences partnering together on large, complex moves.

The Challenge

The original design required eight separate phases, which is significantly more than normal reno projects. The client also required that the move not impact regular activity, so most of the work was restricted to evening and weekend hours, creating a logistical challenge to OMX movers and project managers whose main office is four hours away.


One of the requirements of the RFP was to donate and/or sustainably recycle a significant portion of the excess furniture. This included free-standing office furniture and cubicles for almost 350 personnel.


The Solution 

With guidance from OMX, VA agreed to reduce their project down to four phases (from eight) to increase efficiency. The project spanned a total of 18 months from start to finish.


OMX first relocated all VA personnel, select furniture and office contents to a third-floor swing space and later returned all to newly renovated spaces on the 1st, 2nd, and 3rd floors. Crews arrived on-site Friday afternoons to work until midnight, returned Saturday 8am until 5pm and then returned Sunday morning at 8am and worked until 3pm.


During some phases, construction and moving crews were working simultaneously in the same space, which created logistical challenges (especially the use of the elevators and loading dock). Timing was tightly orchestrated to allow all parties to perform their work unhindered; communication had to be constant and accurate.


The weather created its own set of challenges with 14” of snow blanketing the area. Watching the weather forecast, the OMX team got a head start to West Virginia. Crews were properly dressed, prepared with snow removal equipment, and partnered with local snow removal personnel. All work areas were kept free and clear during the entire weekend with zero negative impact.


During each of the four phases, OMX provided experienced furniture installers to dismantle, remove and recycle all designated furniture that included 105 private offices, 246 cubicles, 4 kitchens, 7 conference rooms, 8 storage areas. As part of the final fourth phase, OMX also handled the hanging of over 250 pieces of artwork, white boards, and message boards throughout the building. A total of 86 loads of excess furniture and related material was removed from the building and recycled or donated. Local organizations such as Habitat for Humanity, United Way of the River Cities, the VA Hospital, and the Salvation Army (among others) were contacted. OMX delivered (at no cost) good condition, used furniture to over six different not-for-profit organizations.


While each phase was slightly different in scope, a typical crew provided by OMX consisted of the following: 1 Project Manager, 2 Working Supervisors, 14 Movers, 10 Installers, 2 Trucks and Drivers. Each phase was performed over a three/four-day weekend to allow VA personnel to perform their regular duties without negative impact.


Pre-move meetings, on-site coordination, real-time status updates and general cooperation between all parties were key elements in the success of the project. Both Johnson, Mirmiran & Thompson and Department of Veteran Affairs were extremely pleased with the outcome of the project and were happy to be in their newly renovated space.

Customer Reviews

Office Movers Express

Customer Reviews

Andrew B. November 2023

The Armstrong Company
"It's such a pleasure to work with professionals that go the extra mile to make sure every move is as prefect as it can be. Thank you OMX for your commitment to Excellence!"

Nicole R. November 2023

Arrow Bookkeeping
"They really put our minds at ease and even made our move fun! Tim and his team were knowledgeable, friendly, professional and patient."

Mary S. November 2023

WETA Public Media
"We've been return customers for years because of quality service and a great team. Always careful in handling items, hard-working, proactively asking questions, raising better solutions, following our security protocols and easy to work with. Thank you!"

Daja C. October 2023

Integrated Community Services
"The team at OMX exceeded all of our expectations. It's clear they value their customers and prioritize effective communication. They went above and beyond."

Andrea A. August 2023

"I want to thank your team for helping us move the office furniture to the various WMATA locations. The movers did an excellent job and were very professional. They also did a great job taking safety precautions and were very accommodating to the WMATA staff."

Adrian W. August 2023

Burke & Herbert Bank
"Our project went very, very well thanks to the team at OMX. Extending my appreciation to all involved!"

Pennie M. May 2023

Stein Mitchell
"I am so glad I picked you guys as my movers, you were perfect."

Cheryl H. May 2023

US Department of Education
"The OMX crews were properly badged, fully informed as to the scope of work, and were given the necessary equipment and information to do the job in a professional manner. A job well done by all."

Dawn D. May 2023

Dynamic Design Enterprises
"The OMX team assigned to our relocation did an outstanding job. Everything on site was amazing! Tim and Mary Anne were wonderful with communicating clearly about what to expect during our move and answering all of our questions. What a great team of hard working folks at Office Movers Express - we were so impressed."

David T. January 2023

Tobin, O'Conor & Ewing
"Everything was great from start to finish. The moving team was very courteous and we appreciated your responsiveness throughout the whole experience."